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FAQs

For Vendors

    1. Sign in or create an account: Visit the Shokunin Market website and sign in using your account credentials. If you don’t have an account, you may need to sign up and create one.

    2. Access the dashboard: Once signed in, you’ll be directed to the Shokunin Market dashboard. This is where you can manage your listings and make changes to your website.

    3. Add a new listing: Look for the “Add New Listing” or “Create Listing” button within the dashboard. Click on it to start creating a new listing.

    4. Enter listing details: Fill in the required information for your listing. This typically includes the title, category, description, location, contact information, and any additional details you want to include. Provide accurate and comprehensive information to attract potential customers.

    5. Upload images and media: Add visually appealing images and media to enhance your listing. Use high-quality photos that showcase the features of your business or service. Shokunin Market provides an option to upload images directly from your device.

    6. Set pricing and availability (if applicable): If your listing includes pricing or availability information, enter the relevant details. This can include rates, availability calendars, booking options, or any other information related to pricing and scheduling.

    7. Customize listing settings: Shokunin Market offers customization options for listings. Explore the settings and options available to personalize your listing according to your preferences. This may include choosing listing layouts, adding custom fields, or enabling specific features.

    8. Preview and review your listing: Before publishing your listing, take a moment to review the details and ensure everything is accurate and complete. Use the preview option to see how your listing will appear to users.

    9. Publish your listing: Once you’re satisfied with the listing, click on the “Publish” or “Submit” button to make it live on your website. Your listing will now be accessible to visitors and potential customers.

    10. Manage and update your listings: After publishing, you can manage and update your listings as needed. Use the Shokunin Market dashboard to make changes, add new information, or remove outdated content. Regularly review and maintain your listings to keep them accurate and relevant.

To sign up, simply create a listings page and submit your information. Once approved, your password will be emailed to you.

Our website allows businesses to create listings that showcase their products/services. Customers can then browse and search listings, contact sellers, and make purchases by directly reaching out to the seller.

Yes! Basic listings are free, however basic users do not have access to everything Shokunin Market has to offer, such as creating menus, appointments, and limited number of listings, our free package should be enough to let the users be more comfortable and familiar with the website. We also offer premium paid packages with enhanced features.

  1. Business name and category/subcategories that describe your business.         

  2. Description of your business – provide detailed information about your products/services, history, specialties, etc.                             

  3. Photos and videos that showcase your business, offerings, location, etc.                             

  4. Contact information – phone number, email, website, social media links.   

  5. Physical address of your business and service areas.           

  6. Business hours/availability.  

  7. Pricing and packages – provide clear pricing for products/services, special offers, etc.   

  8. Menu of services or inventory of products

Listings are typically approved within 1 business day. We may contact you if more info is needed.

Customers can contact you through the listings website by using the provided contact information on your listing. This may include your phone number, email address, website link, or a contact form. Ensure that your contact details are accurate and up to date to facilitate smooth communication.

Yes, we provide analytics and performance tracking tools to help you monitor the performance of your listing. You can access these tools through your account dashboard, where you’ll find information on the number of views, clicks, and other relevant metrics to help you assess the effectiveness of your listing.

We offer easy-to-use categorization options for organizing your listings. You have the power to assign each listing to the appropriate category and subcategory, ensuring that users can effortlessly find what they’re searching for. This thoughtful approach enhances the overall user experience, making navigation a breeze. With Shokunin Market, organizing your listings and improving user satisfaction has never been more intuitive.

We offer various promotional options to help increase the visibility of your listing. You can explore our advertising packages, featured listings, or sponsored placements to attract more attention to your business. Contact our team or check our advertising section for more information on available promotional opportunities.

FAQs

For Buyers

To contact the vendor, look for their contact details on their listing page. This may include their email address, phone number, or a contact form. Reach out to them using the provided information.

To sign up, simply create a listings page and submit your information. Once approved, your password will be emailed to you.

Payment methods may differ from vendor to vendor. Take a peek at their listing page or reach out to them directly to find out which payment options they offer.

Vendors often have their own return policies and guarantees. Check their listing page for any details on returns or guarantees. If you can’t find the information, simply get in touch with the vendor to learn more about their policies.

Absolutely! Shokunin Market allows customers to leave reviews and ratings for vendors. Look for the review option on the vendor’s listing page and follow the instructions to share your feedback and rating.

Vendors may have exciting discounts or promotions for their products or services. Keep an eye out for any mention of special offers on their listing page. If you don’t see any details, don’t hesitate to contact the vendor and inquire about any ongoing deals.

Certainly! Vendors are usually happy to provide additional product details or specifications upon request. Don’t hesitate to reach out to the vendor directly and ask for any specific information or details you need. They’ll be delighted to assist you with your inquiries.

Customers may inquire about shipping restrictions or limitations, such as whether the vendor ships internationally, to specific regions, or if there are any excluded locations.

When requesting a wholesale order vendors will usually request some of the information mentioned below:

  1. Minimum Order Quantity (MOQ): Vendors may have a minimum quantity requirement for bulk or wholesale orders. They can specify the MOQ, which is the minimum number of units or the minimum order value that customers need to meet to qualify for bulk pricing.

  2. Pricing Structure: Vendors can explain how their pricing structure works for bulk or wholesale orders. They may offer tiered pricing, where the unit price decreases as the order quantity increases. They can provide information on the different pricing levels based on the quantity ordered.

  3. Discount Percentage: Vendors can specify the discount percentage or range of discounts available for bulk or wholesale orders. This helps customers understand the potential cost savings they can achieve by placing a larger order.

  4. Customization Options: Customers may inquire about customization options for bulk orders. Vendors can detail any available customization services, such as branding or packaging customization, to meet the specific requirements of the customer’s business.

  5. Lead Time: Vendors can provide an estimated lead time for fulfilling bulk or wholesale orders. This includes the time required for processing the order, preparing the products, and arranging shipment or delivery. It helps customers plan their inventory or project timelines accordingly.

  6. Payment Terms: Vendors can outline the payment terms for bulk or wholesale orders. This may include information about payment methods accepted, any required upfront deposits, and whether credit terms are available for established business customers.

  7. Shipping Options: Vendors can discuss shipping options and logistics for bulk orders. They can provide information on whether they offer discounted shipping rates, specialized freight services, or the option to use the customer’s preferred shipping carrier.

  8. Account Management: For customers who plan to establish an ongoing business relationship, vendors can explain their account management or customer support services. This includes dedicated account managers, assistance with reordering, and addressing any specific needs or concerns.

Customers often seek information about warranties or guarantees for the products or services they intend to purchase. Vendors can provide details on any warranties or guarantees that come with their offerings.